For CHLA Users:
If you previously logged in using a Social Provider (Facebook, twitter, etc.) you will now need to use an existing USC Net ID (aka iVIP account) or obtain a new USC Net ID (aka iVIP account) to login to REDcap. Check if you have a USC NetID using this form.
CHLA Researchers that have a USC NetID
Please verify that you are able to login to iStar (https://istar.usc.edu) with your USC Net ID prior to attempting to login to REDCap. If you can login to iStar using your USC Net ID, you can now login to REDcap.
If you have a USC Net ID (aka iVIP account) and cannot login to iStar/REDCap, please email your USC Net ID to email@example.com and request to be added to the iStar inclusion group. Once you receive notification that you have been added to the inclusion group, you should be able to login to REDCap.
CHLA Researchers that DO NOT have a USC NetID
- You will need to obtain a USC Net ID (aka iVIP account). Simply complete this form (choose email as the requested service on the form) and forward to Earnest Picott firstname.lastname@example.org who will facilitate CHLA sponsor sign off and submission to the IVIP desk.
- Once you receive your 10-digit iVIP ID (USC ID), please active your USC Net ID using this form.
- Please email your USC Net ID to email@example.com and request to be added to the iStar inclusion group.
- Once you receive notification that you have been added to the inclusion group, you will now be able to login in to REDCap.
Some users accessing REDCap from the CHLA network have reported issues of them getting logged out often. If you are experiencing this issue, please contact the CHLA Service Desk and request the Brave web browser.